Convert Channels
Convert Channels is the newest tool available to all ManyChat accounts.
This tool allows you to convert a flow built for one channel and change it to another channel. Some examples include:
  • Instagram-to-Messenger and Messenger-to-Instagram
  • Messenger-to-SMS and SMS-to-Messenger
  • Instagram-to-SMS and SMS-to-Instagram
You can also convert multi-channel flows, if you use any combination of the channels, to other channels of your choice.
To get started, go to the Flow you want to convert, click the three dots button next to the “Edit Flow” button, and select “Convert Channels”. Select the channels you’d like the message blocks to convert to and we will copy your flow over in seconds. You will find your new flow in the same folder.
Learn more about the Convert Channels feature here!