Why you might need it:
List message powers you with the optimal way of presenting up to 10 options for the customer to choose from inside WhatsApp up.
How it will work:
Currently, you can use regular Buttons which provide only 3 options max or text-based lists (when you ask your customers to type 1 or 7 to select the option) which are not very user-friendly.
To open a list message customer would have to press a button that looks similar to the regular button. List slides up from the bottom of the screen.
Customers can't select multiple options from the Lists Messages at the same time, but they can re-open a list message and select another option anytime during the conversation.