stop taking my money..send me my money

when is this one coming out???

oh man this is super useful!

any updates please?

SI, por favor

yes please, make the user input stop after each restart for the bot , don't make the bot wait for user input even when startee over

I had to define mine manually via a tag we assign. It's really frustrating because agents forget and automations fire off making the conversation look robotic with no sense at all. This should be a simple rule. Stop all automations if live agent jumps in on the chat without any action from the agent. Not via a keyword or tag but for the simple fact that a live agent is typing in the chat. Maybe the feature would be an action if typing is detected from a live agent? Then I can have the action assign the stop tags etc.

The issue I see with some blanket STOP ACTION is that we would need to be able to choose WHAT automation it shuts down or pauses, and for how long. I'm asked how to do this quite often and recently wrote a post about my approach. I use a tag and check its presence before proceeding. There? Carry on. Not there? Stop THIS automation for the desired time. Here's the blog post (figured linking back to my site was uncool.)

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​How To Pause Your ManyChat Bot Automation ... Until You're Ready (Like When You're In a LIVE CHAT!)

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ManyChat support (when I asked them) told me the only way was to press the PAUSE AUTOMATION button when using the LIVE CHAT feature. This was not really what I wanted and only offered a temporary solution (in increments of 30 minutes.)

No, what I wanted was a way to TURN OFF THE BOT AUTOMATION ENTIRELY UNDER CERTAIN CIRCUMSTANCES - like when the user is engaged in a LIVE CHAT session for instance!

Well, here's my solution using a tag I call RUNBOT.

First, when the chatbot is activated and the conversation starts, add a tag called RUNBOT.

Then, before any and all automation runs (rules, sequences, flows, keywords, default reply etc,) simply check IF RUNBOT THEN ...

When you want to turn off the bot automation, simply remove the tag.

Then when ANY part of the automation runs, it checks and as before, now the RUNBOT tag is missing so it does nothing.

The nice thing about this simple 'kill switch' approach is that you can add back the RUNBOT TAG and your bot automation will start back up.

You can get extremely creative with bot automation logic using simple tags and you can also “KISS” it by manually removing the RUNBOT tag when you go into LIVE CHAT and adding it back later if you wish. Sometimes the simplest approach works too!

Hope this helps you get the most out of your Manychat bot.

BONUS TIP — If you create a FLOW called STARTBOT (that adds the tag RUNBOT to the client) you can even restart the bot from LIVE CHAT - you may recall that you can run flows from inside the chat interface.

[JB]

Meu bot não responde a mensagens, foi bloqueado uma vez e como resolver isso ?

I think this also relates to a more robust Pause Automation like I referenced in this Feature Request: https://manychat.canny.io/features/p/improve-pause-automation-control