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Hi there! Every time my bot is activated, the connection with ManyChat goes down. This happens consistently, and I have to update Instagram permissions each time. But this week it's even worse! I can't keep doing this constantly. Does anyone know how to fix this?Olá Pessoal. Toda hora que meu bot é ativado a conexão com o manychat cai. Isso está acontecendo frequentemente e eu tenho que atualizar as permissões toda hora. Essa semana está cada vez pior. Eu nao posso continuar fazendo isso constantemente!Alguem sabe como resolver isso?
A conta do Telessauders do Facebook foi bloqueada, e como sendo uma conta institucional não temos como comprovar através da identidade, algo que o Facebook pede. O bloqueio vaio através do Manychat, talvez porque ainda não tivesse atualizado as permissões que o Facebook pede.Já tentei buscar diversas formas de tentar resolver com o Facebook mas não consegui, pois no site de ajuda pede para logar sendo que a conta está bloqueada. Não achei nenhum número ou e-mail para tentar resolver com o Facebook, fiz uma reclamação no reclame aqui e eles não respondem também. E preciso ativar novamente a conta do Facebook para que o Manychat volte a funcionar! Alguém já esteve nessa situação sabe como me ajudar a resolver, preciso resolver com o Facebook ou com o Manychat?
Manychat is connected to both Insta and FB, and the Converstation starters are live/published, but they don’t show on either when people go to my DMs. How do I fix this, what do I need to look for?
Hello! I'd like to know if it's possible (and how) to automate a message sequence (once the user replies to a story) only when they reply to the previous message sent. For example, if the user replies “Yes” to a story, it triggers a message sequence including a first message that says “Hi Jacque, how are you? Do you have any experience in this field or not at all?” Then the second automatic message is sent when the user has replied to the first message. I don't want the user to have the choice between several answers already written, but to give his own answer so that the rest of the sequence follows. Is it possible to do this? If so, how? Thanks for your help.
Hi everyone! 👋 Happy Monday! I’m excited to introduce myself: I’m Raquel, originally from Lisbon, Portugal, and now based in Amsterdam, Netherlands. I’ve recently joined Manychat as a Community Manager, working closely with Marina. I’m passionate about creating inclusive and valuable community opportunities, and I’m excited to meet all the Manychat users! In my free time, you can find me reading in a park or making ceramics in my home studio. Feel free to get in touch with me in English or Portuguese. 🤗
I’ve been using manychat pro but I got a new credit card. Because of this, my Manychat was removed from pro and is now basic. I can’t for the life of me find how to upgrade. Idk if it is a glitch, but there is no option anywhere to do it. Can anyone help with this?
Hello, if I want to receive DMs from an influencer's recommendation to my account, how do I set up that trigger from the influencer's account? Is it possible?
Why it show error “Set Delay duration of less than 24 hours for delivering the next messages”. I set the delay of 3 Days but it not working. I metion the image below it show error like these one.
Hi,Can we move all content automation contacts data from one many chat account to another account. If yes then how ?
Manychat provides 4 different methods to sign in, but once connected to any method I can’t remove or disconnect it I need to disconnect signing in via Gmail how can I do it please?
I'm trying to upload an M4A file for automation, but the system is recognizing it as an MP4 and giving an error : Unsupported 'mp4' format. You can use 'wav', 'x-wav', 'm4a', 'x-m4a'.
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