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Hello Manychat Community!I'm in search of an automatic setting for replying to Instagram DMs. I've come across templates that reply to DMs prompted by my story, but I'm interested in skipping the step of posting a story to receive DMs and instead send my desired messages directly.I would appreciate your thoughts and insights in the comments below 👇
I signed up for Manychat Pro with my Instagram account. Do I have to pay for a 2nd Pro account for my Facebook account? When I went to connect the Facebook account, it sent me to the purchase screen again
I have connected my Instagram page to Manychat so that I can send links when someone post any comments in reels/post. Initially it was working. But now Manychat is not sending automation messages, if someone comment in the same post. PLEASE HELP
Eu tenho uma pergunta sobre automação com o ManyChat. Alguns meses atrás, eu tinha uma automação que funcionava, mas apenas organicamente; se eu rodasse um anúncio pago com ela, a automação não funcionava. Eu entendo que isso já não é mais um problema, correto? Eu quero saber como criar uma automação que funcione tanto organicamente quanto com anúncios pagos. Eu preciso configurar duas automações separadas? Uma para orgânico e outra para pago? Posso usar a mesma palavra-chave como gatilho para ambos? Você poderia me enviar um guia passo a passo?
I have a question about automation with ManyChat. A few months ago, I had an automation that worked, but only organically; if I ran a paid ad with it, the automation wouldn't work. I understand that this is no longer an issue, correct? I want to know how to create an automation that works both organically and with paid ads. Do I need to set up two separate automations? One for organic and another for paid? Can I use the same keyword as a trigger for both? Could you please send me a step-by-step guide?
i created a dm trigger flow and it’s not working even with the test or setting it live. the comments to dms trigger works but the dm trigger doesnt work. i even used the template they suggested any idea how to get it to fire off?
Oi, gente! Preciso de ajuda e não encontro respostas em lugar nenhum. Seguinte, de 2 semanas pra cá clientes estão comentando no post que não estão recebendo a mensagem no direct. O detalhe é que, o manychat responde o comentário que foi enviado, ok, e quando eu abro a conversa no direct pra mim aparece a mensagem que foi configurada no fluxo, mas para os clientes está em branco. Vários deles me mandaram prints e realmente a conversa está em branco. Já atualizei permissões e nada. Tipo, de 10 mensagens enviadas pelos 6 retornam dizendo que não receberam nada. O que pode ser isso?
I was on a trail version and upgraded to pro. I then created an DM automation for IG but when i try to the keyword, the trigger doesnt happen. I also put the automation live but still no luck. My IG page is private but that shouldnt be the reason, right?
Minhas permissões estão ok, mas toda vez que entro no manychat pede para atualizar, meus bots pararam e minhas automações não funcionam mais. Já tentei de tudo, alguém pode me ajudar?
I have been using manychat for the past three months for my business. First, it was working properly until I found something was wrong yesterday. I found out that my Manychat flow wasn’t working properly for the past three weeks. For the past three weeks, my manychat flow sent about 50 messages even though i get over 300 comments on my reels daily. I am sure that my manychat account is not working properly. Even though I set up a proper flow, it is not sending to many of those who commented. It is like sending one of the 20 people who commented. do you know what could the reason be?
My ig comment auto reply was working great on all my posts but suddenly stopped working. My DM automations are still working fine but comments have stopped and ive put in a ticket and refreshed all settings with their instructions and still nothing. Anyone care to help? Link to automation:https://manychat.com/flowPlayerPage?share_hash=765710_99b501be485bd20561be2b3b913e97192919d660
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